Return Policy
We want you to be completely satisfied with your purchase. If for any reason you’re not, we gladly accept returns within [insert timeframe, e.g., 30 days] of the original purchase date.
Eligibility for Returns:
- Items must be in their original condition, unused, and with all original packaging.
How to Initiate a Return:
- Contact our customer service team at Chillyourownway@gmail.com to start the return process.
- You will receive instructions on how to send the item back.
- Once we receive the return, we will process your refund or exchange.
Refunds:
- Approved refunds will be credited back to the original payment method.
- Please allow 5-10 business days for processing.
Exchanges:
- If you'd like to exchange an item, let us know and we'll assist you with the process.
Shipping Costs:
- Return shipping costs may be the responsibility of the customer unless the item arrived damaged or incorrect.
For any questions, reach out to us at Chillyourownway@gmail.com.
